I want to submit my income tax return online. How do I start?

To submit your income tax returns online, you must register with the e-Return system. For registration, you will need Your National Identity Card (NID). A mobile phone number with a SIM card registered in your name via biometric verification. A Taxpayer Identification Number (TIN). After successfully registering for the first time, you can sign in and update your profile information as needed. Then, step by step, you can enter your income (by category), investments, household expenses, assets and liabilities, and tax payment details to easily file your tax return online. When entering information, ensure accuracy by consulting all supporting documents.

How do I sign in to the e-Return system?

You need your TIN and password to sign in your online tax return portal. You will create your password when registering at NBR website. You can sign in anytime using your TIN and password, and you can change your password if necessary.

What is required for registration in the e-Return system?

You need your TIN, National ID card, and a mobile number with a SIM card registered in your name via biometric verification. To check if your mobile number is registered under your name, dial *16001# and follow the prompts.

What is the registration process for the e-Return system?

Go to ETax NBR website and click on I am not registered yet. Then enter your TIN and mobile number, click Verify , and you will receive a 6-digit OTP on your phone. Enter the OTP, set your password, and click Register to complete registration.

I no longer have the mobile number I used when opening my TIN. Can I still register in the e-Return system?

Yes, you can. The mobile number you used when obtaining your TIN is not important. You can register with any mobile number that is registered in your name via biometric verification. After registration, you can also update your mobile number in the e-Return system.

How do I set my password? What if I forget it?

Your password must be at least eight characters long and contain at least one lowercase letter, one uppercase letter, one digit (0–9), and one special character (e.g., @, #, $, %, *, &, !). If using a laptop or desktop, the system will guide you. If you forget your password, click Forget password, and you will receive an OTP on your mobile to reset it.

How can I check if my mobile number is registered in my name?

Dial *16001# and enter the last four digits of your NID number. The mobile operator will reply with the number of mobile SIMs registered under your NID.

Where can I get assistance if I face issues with e-Return?

For any issues with your online tax retun Bangladesh, you can contact the National Board of Revenue (NBR) Call Centre at 09643 717171 (available 9:00 AM – 5:00 PM on working days). You can also email via the eTax Service Centre portal or get assistance at your local tax zone during Tax Service Month.

Can I prepare my e-Return on a mobile phone?

While the system has many user-friendly features, some are not available on mobile devices. It is recommended to use a laptop or desktop for best results.

After submitting my return online, where do I submit supporting documents or how do I attach them?

This year, you do not need to upload any documents for online filing. Keep the necessary documents with you while filling in the fields accurately. Once you submit your return online, your assessment will be completed automatically, and you will receive an acknowledgement slip. A tax certificate will also be generated instantly. You can print the acknowledgement slip, tax certificate, and a copy of your return anytime by clicking the Tax record menu.

After submitting my return online, do I need to resubmit it or any proof to my tax circle?

No, after submitting your return online, you do not need to resubmit it to your tax circle. Your tax assessment will be completed automatically upon online submission.

I have registered. After signing in, how do I start filling out my return?

Follow these steps: a) Go to www.etaxnbr.gov.bd , where you will see three menus on the left side — Home, Return submission, and Tax record. b) Click on Return submission. The system will show your assessment information and heads of income. c) Proceed step by step. The software will guide you. If you do not understand a term, refer to the user manual first. Most options have a question mark icon that provides detailed explanations. If still unclear, call the call center for assistance.

What is the process of submitting a return online?

There are seven steps: 1. Assessment — Provide basic information: o Assessment information: Assessment year, income year, etc. o Heads of income: Select applicable categories — salary, rental income, agricultural income, business income, capital gains, income from financial assets, income from other sources. o Additional information: Main source of income and other income. o IT-10B requirements: Asset details such as property, vehicles, etc. 2. Income — Enter details of income by category. 3. Rebate — Provide information on eligible investments (life insurance, DPS, savings certificates, GPF, etc.). 4. Expenditure — Provide your annual expense details. 5. Assets & Liabilities — Enter detailed information on all assets and liabilities. 6. Tax & Payment — View your income summary, tax computation, and payable tax. Update with details of source tax, advance tax, excess tax from previous years, and tax paid with the return. You can pay online via mobile banking, internet banking, or cards. 7. Return View — Review, save, and submit your return. You can also partially save and submit later. After submission, you can download and print the acknowledgement slip, return, certificate, and payment receipt at any time.

I have source tax and advance tax already paid. Can I still submit online?

Yes. In the Tax & Payment section, you can update your payment details and submit your return.

How can I claim credit for source tax and advance tax paid?

In Tax & Payment, click Update Tax Payment Status to open the e-Return Ledger. Select the relevant payment type (source tax, advance tax, tax paid with return, adjustment for previous excess tax). Fill in the required details — payment authority, challan or certificate number, date, bank name, branch, and amounts. If the challan or certificate is only for you, the Challan/Certificate amount and Claimed amount will be the same. For joint amounts, enter only your portion in Claimed amount.

How can I claim credit for tax deducted from my salary?

In Tax & Payment, click Update Tax Payment Status . For government employees paid via iBAS, select Salary (iBAS) and search to display deducted amounts. For others, select Salary (Others) and enter challan or certificate details, along with amounts. If the challan covers multiple people, enter only your portion in the Claimed amount.

How can I claim credit for source tax deducted from bank deposits, savings certificates, or dividends?

In Tax & Payment, click Update Tax Payment Status , select Claim source tax, then Sanchaypatra/BankFI Interest/Other (Dividend – Section 117) and choose Sync from Income. Enter the necessary details and save. Ensure you have already entered the related income in the Income section.

Under what type of income should I show meeting fees, training fees, or honorarium?

If tax has been deducted at source, select Other source (with TDS) under Income from other sources. If no tax was deducted, select Any other income.

How can I claim credit for source tax on savings certificates purchased before 30 June 2019?

In Tax & Payment, click Update Tax Payment Status , select Claim source tax, then Sanchaypatra and Sync from Income. This will display the income details you entered earlier under Financial Assets > Sanchaypatra. Enter the necessary details and save. If income details were not entered earlier, Sync from Income will not work.

How do I report profit and source tax for joint savings certificates?

In Tax & Payment, click Update Tax Payment Status , select Claim source tax, then Sanchaypatra and Sync from Income. In the TDS available section, enter only your portion under TDS claim (in case of joint holder your portion only).

How can I claim credit for advance tax paid on a car?

In the Tax & Payment section, click Update Tax Payment Status . Under Claim AIT, select AIT on Car, enter the Unique Key (Transaction No.) , search, and then save the information.

Can I pay my tax through the e-Return system?

Yes. If you have unpaid tax, it will appear in the Tax & Payment section under Payable, and the Pay Now button will be active. You can click Pay Now to pay via e-Challan or the Sonali Bank gateway using mobile banking (bKash, Rocket, Nagad), internet banking, debit, or credit cards.

How do I show excess tax paid in previous years?

In Tax & Payment, click Update Tax Payment Status . In the left menu, select Adjustment of tax refund and enter the excess tax paid in previous years. This adjustment will be effective only after verification by the Deputy Commissioner of Taxes (DCT).

I am a woman, but my tax calculation shows me as male. Why is this happening, and what should I do?

This occurs because your gender was mistakenly set to “Male” during TIN registration. You can correct it in the TIN system under Edit/Correct/Update, then go to your e-Return profile and click Sync with TIN. If needed, contact the call center for assistance.

What are the benefits of submitting an income tax return via e-Return?

i) You can file your return from home without visiting the tax office. ii) You can print/download your TIN certificate. iii) You can print/download your return and tax certificate. iv) You can download the acknowledgement slip as proof of submission. v) You can print/download payment challans for taxes paid through the system. vi) You can access records of returns filed in previous years. If you are unable to file online due to registration issues, you may apply to the relevant Deputy Commissioner of Taxes (DCT) by 31 October 2025 with valid reasons. With approval from the Additional/Joint Commissioner of Taxes, you can submit a paper return instead.

Who must submit an e-Return for the 2025–2026 tax year?

All regular individual taxpayers must file their returns online. However, the following are exempt: a) Senior taxpayers aged 65 years or above b) Physically disabled or specially-abled taxpayers c) Bangladeshi taxpayers residing abroad d) Legal representatives of deceased taxpayers

Last year, I entered my asset details in the statement of assets. Do I need to fill them in again this year?

No. In the Assets & Liabilities section, click Autofill to import last year’s data. You can edit, delete, add, or update the information as needed.

Last year, I prepared my return online but submitted the printed copy to the office. This year, I can’t find the data in e-Return. What should I do?

This happened because you did not submit the return online last year — the system did not save your data.

What should I do if I see the error “Declared bank TDS is not found in declared income” or “Bank TDS claimed more than declared income”?

This occurs because you entered different information in the Income section and the Update Tax Payment section. Ensure the same information is entered in both. Alternatively, in the e-Return Ledger, for Bank TDS, click Sync from Income to automatically display previously entered data, select it, and update easily.

Will I get e-Return assistance during Tax Service Month?

Yes. Various tax zones provide assistance with e-Return filing during Tax Service Month.

My car tax adjustment is not working. What should I do?

Ensure you are using the transaction ID from the bank slip for car tax paid between 01-07-2024 and 30-06-2025 . Taxes paid before or after this period cannot be adjusted in this year’s return. If you still face issues, contact the call center for assistance.

Last year I worked for two organizations. How do I show income from both jobs?

In the Employment income section, use Add Employment to enter the details and income for each job separately.

My assets are worth less than BDT 4 crore, my home is under 8,000 sq. ft., but I own a motorcycle and a car. Am I subject to surcharge?

No, surcharge does not apply to you.

When searching for source tax on savings certificates using the registration number, I get “Data not found.” Why?

This can happen if you enter an incorrect registration number or date, or if the savings certificate was purchased before 30-06-2019 . However, if you correctly enter income details in Income from Financial Assets and then click Sync from Income in the e-Return Ledger, the problem will not occur.

Should I show the market value for gold and other assets?

No. Show the value declared in the previous year. For new assets, show the actual purchase price.

I have updated my name/date of birth on my National ID, but the online tax return still shows the old details. What should I do?

Update the information in the TIN system using the Revalidate option, then in e-Return, go to your profile and click Sync with TIN. Contact the call center if needed.

As a doctor / lawyer, where should I show my income in e-Return?

Show it as business income. For regular income, enter it under Regular Business Income. If tax is deducted at source, enter it under Business Subject to Minimum Tax >> Profession/Consultancy/Other Services.

Do I need to show all assets from previous years again this year?

Yes, except for assets that have been liquidated or transferred. Show all remaining assets.

I have paid my tax in e-Return, and the money has been deducted from my account/bKash, but the tax still shows as unpaid. How can I submit my tax return online?

Save your work, log out, then log back in and check the Tax & Payment page. If the unpaid status remains, contact the call center.

How can I correct mistakes in a submitted online tax return?

You can submit a corrected (amended) return online within 180 days of submission. However, you can only submit a correction once.

I worked 8 months in Dhaka North City Corporation and 4 months in Satkhira. Which location should I select?

You should select Dhaka North City Corporation .

Are MPO-listed teachers and staff considered government or private employees?

They are considered private employees .

Will my information be safe if I submit my return online?

Yes, your information will be completely safe. The National Board of Revenue (NBR) legally ensures the confidentiality and security of your data.

Can I get a certified copy of my return if I file online?

Yes, you can. The Deputy Commissioner of Taxes (DCT) will provide the certified copy.

Can I submit my tax return online after the deadline?

Yes, you can submit it online after the deadline following the regular procedure.

Essential 45 FAQs Free Online Tax Return Filing Bangladesh

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Why File Online Tax Return in Bangladesh?

Updated 20th Aug 2025

When it became mandatory for individual tax pay in certain areas to file their income tax return online last year in 2024, there was a huge response.

More than 1.7 million taxpayers filed their income tax return online. This included all officials and employees benefits working in banks across the country and some multinational companies.
People can pay taxes from home using a bank transfer, debit card, credit card, bKash, Rocket, Nagad, or any other mobile financial services app.

They can also file their income tax retun online. If you have any trouble completing your income tax returns online, the National Board of Revenue has dedicated staff who will be available 24/7 through the call center and other electronic means to help you fix the situation right away.

Who will File Online Tax Return in Bangladesh?

Filing of online income tax return in Bangladesh has been made compulsory for all individual taxpayers in Bangladesh. Through a special regulatory order passed by the National Board of Revenue, the online filing of income tax returns in Bangladesh has been made mandatory for all individual taxpayers across the country. However there are certain categories who can with due application still file taxes offline.They are

Senior taxpayers aged 65 (sixty-five) years or older.
Physically challenged taxpayers or taxpayers with special needs.
Bangladeshi taxpayers residing abroad.
The legal representative or legal taxpayer.

When to File Online Tax Return in Bangladesh for individuals?

From the upcoming 4th of August, 2025, all individual taxpayers will be able to file their income tax returns for the 2025-2026 tax year online.

Exception to File Online Tax Return in Bangladesh Other Than Categories Mentioned Above

If other individual taxpayers can't file their income tax returns online because of problems with registering for the e-return system, they can file a paper return if the Additional/Joint Commissioner of Taxes agrees. They must send a written request with specific reasons to the Deputy Commissioner of Taxes by the 31st of October, 2025.

How Bangladesh Consultant Can Help?

If you need assistance with filing income tax return online in Bangladesh, you can contact. If you need further tax support, the professionals from Bangladesh Consultant can help.

Why File Online Tax Return in Bangladesh?

Who will File Online Tax Return in Bangladesh?

When to File Online Tax Return in Bangladesh for individuals?

Exception to File Online Tax Return in Bangladesh Other Than Categories Mentioned Above

How Bangladesh Consultant Can Help?

FAQs-All Your Questions Answered at a Glance